We are a people-focused, outcome driven enterprise service management consultancy. With a unique combination of 10 years as ServiceNow partners and many more on the client side as customers of the platform, the Unifii team understand the challenges that organisations face.
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Delivering business success with ServiceNow CSM

Dedicated to aligning your technology with business goals, Unifii focuses on integrating systems that work hard across all aspects of your business including strengthening relationships with your most valued customers with the ServiceNow CSM solution.

We understand only too well the power of good customer service, which is why our ServiceNow Customer Service Management solution provides the opportunity to predict, analyse, and grow customers without interruption to your daily production schedules.

From monitoring customer interaction to account management allocation, omni-channel integration to a unified data management platform, our ServiceNow CSM solution has the power to instantly transform your digital capabilities. Giving you the opportunity to provide the service your audience demands.

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Our Blogs

How Technology is Shaping Financial Organisations’ Futures
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3 Ways the Public Sector Benefits from Efficient Company Workflows
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Why You Need to Push Past the Red Tape and Fight for Better Tech
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Employee Spotlight - Matthew Hart - Unifii
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How to Gain Visibility of the Performance of Your IT Estate
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Employee Spotlight - Abhijeet Yadav - Unifii
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ServiceNow’s Quebec release: the benefits of upgrading today
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Ten steps to Operational Resilience success
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Employee Spotlight - Andrea Wallace
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