Delivering business success with ServiceNow CSM

Dedicated to aligning your technology with business goals, Unifii focuses on integrating systems that work hard across all aspects of your business including strengthening relationships with your most valued customers with the ServiceNow CSM solution.

We understand only too well the power of good customer service, which is why our ServiceNow Customer Service Management solution provides the opportunity to predict, analyse, and grow customers without interruption to your daily production schedules.

From monitoring customer interaction to account management allocation, omni-channel integration to a unified data management platform, our ServiceNow CSM solution has the power to instantly transform your digital capabilities. Giving you the opportunity to provide the service your audience demands.

Book a call-back from our experts today

Our Blogs

Unifii are now a supplier for ServiceNow on HEAnet
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Employee Spotlight - Shlomo Da Costa
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ServiceNow’s Paris release: the enhancements you should know about
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A new normal built on connection
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Unifii joins elite group of G-Cloud 12 partners
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Talkdesk achieves greatness through investment innovation
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Preparing you for a safe return to the workplace
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Fresh New Look
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ServiceNow IT Operations Management (ITOM) - Part One
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IT Naturally transform customer experience with Talkdesk
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Why customer engagement is important
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Unifii awarded Elite partner status with ServiceNow - here's why it matters
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