Having delivered everything from large scale, international implementations through to platform optimisation for existing customers, we help organisations to manage customer engagements and augment processes with the tools and information they need to provide a whole new level of service management and customer experience.
Advisory & Strategy
We use the experience we have from having been client side, in industry and delivering on behalf of clients across sectors, industries and geographies to support organisations in developing strategic technology roadmaps, designed specifically to support them in achieving company goals and objectives.
From outsourced IT Service Desk support to Continuous Service Improvement and optimisation of IT Operations, we offer a range of Managed Services that challenge and offer a modern alternative to the traditional ‘Support’ model.
Understand your platform to avoid common configuration errors, gain efficiencies and accelerate upgrades. Bridge performance gaps, fix issues and level up your instance with with Unifii’s ServiceNow Health Check.