5 Reasons Why Shared Mailboxes for Request Management Don’t Work Anymore

We’ve observed numerous businesses grappling with the challenges of managing business operations through shared mailboxes and a few spreadsheets. With growing scale and increasing process complexity, though, keeping track of critical user requests with the traditional system can result in a loss of efficiency. And monitoring of service delivery? An exercise in frustration.

There’s a smarter alternative. Unifii introduces a pre-built solution that’s as flexible as it is powerful. Our workload management app can be tailored to your organisation’s unique needs without the headaches of starting from zero.

Ditch the chaos of shared mailboxes and embrace next-level efficiency with Unifii's Workload Management Application in ServiceNow.