ServiceNow

Overview

What is ServiceNow?

As a leading enterprise service management (ESM) tool, ServiceNow optimises processes and connects organisational silos with automated workflows. Through this unified, customisable platform, you can digitise every part of your business to work faster and smarter, leaving your teams to focus on meaningful, impactful work.

What is ServiceNow?

What We Do

Overview

Unifii's Service Overview

We empower our customers with ServiceNow expertise we yearned for when we were clients. Our services have been carefully crafted to tackle key challenges we have seen time and time again.

Unifii's Service Overview

Platform Management Services

With Unifii's Platform Management Service, your business can benefit from our brand new approach by choosing the level of intervention and assistance you need to make ServiceNow your best investment.

Advisory and Strategy

Our expert team helps you and your business align your technology with your strategic goals, and deliver the tools and processes needed to support you on your transformational journey.

Implementation Services

Combine deep technical capability & industry-wide expertise with a proven implementation methodology to ensure your ServiceNow instance fits your business.

Workload Management Application

The Workload Management App is a pre-built tool available on ServiceNow’s App Store, that revolutionises task management by replacing chaotic shared inboxes and spreadsheets with one streamlined platform equipped with data insights.

License Reseller Service

Our tailor-made licensing service sets us apart from the rest, simply because we want you to get the most from your investment. We'll do the hard work so you don't have to.

Portal Design Service

Create a seamless end-user experience for your customers and employees through your own bespoke and branded portal, tailored to what services your end-users need most.

ServiceNow Platform Assessment

Unifii's ServiceNow Health Check will help you identify issues, avoid common configuration errors, improve efficiencies and accelerate upgrades.

ServiceNow Applications

The Unifii team have created a brand new suite of ServiceNow applications to help your business use the platform more effectively and bring siloed teams together, all whilst improving transparency between departments.

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How Unifii’s Platform Management Can Get You More With Less Cost

Updated: 10th May, 2024
How Unifii’s ServiceNow Management Can Get You More With Less Cost.

We’re in a time of economic uncertainty, in which budget cuts are almost inevitable. Your ServiceNow platform, in this sense, can be a double-edged sword as it enables you to streamline and optimise work processes, but only if it is properly configured and moderated. 

Having said that, it doesn’t mean that you must compromise one for another. Unifii’s professional ServiceNow platform management service is delicately designed to help you get the most out of the tool. With us, you can rest assured that your platform is in good hands and focus on what really matters – growing your business.  

Unifii’s ServiceNow Platform Management: For those with too much on their plate

ServiceNow Management that can bring you more with less cost

Unifii’s Platform Management is much more than just fixing the technical errors of your ServiceNow platform. Instead, we focus on supporting you with platform governance and ownership, as well as aligning it with your business needs and plans, so that it can bring out the best in your company 

Time Cost 

Look into your schedule and you might find how much time has been wasted on repetitive tasks that aren’t necessary or ineffective communication with outside teams such as IT or human resources. An optimised ServiceNow platform can cut the knot for you by automating these routine business processes and enhancing visibility across the organisation.  

Just as your business evolves and grows, your platform should be as flexible and dynamic to keep up with all the changing business needs. Easier said than done though, it may take ages to implement even a tiny change when you have limited resources and manpower, not to mention that you’ll need to carry out a major update twice every year.  

To help accelerate the transformation your platform needs, Unifii steps in as an extension of your team with fast and scalable service. With our experience working with clients from all backgrounds, we have built our very own CoE structure and a predefined governance model to identify your gaps immediately so your business can see benefits from day 1.  

We will work with your internal stakeholders to define and construct a long-term roadmap (for around 2-5 years), aligning the platform to your future business plans and getting your organisation prepared for every change. Our services can be scaled at any time based on your needs so you can receive accessible and prompt assistance. 

How Unifii’s ServiceNow Management Can Get You More With Less Cost.
With our experience working with clients from all backgrounds, we have built our very own CoE structure and a predefined governance model to identify your gaps immediately, so that your business can see benefits from day 1.

Hiring Cost 

Finding an ideal fit for your team can be costly and time-consuming. Think about the resources you must spend on countless procedures, such as getting quality candidates, arranging interviews and the actual recruitment and onboarding process. Some organisations may not even have the capacity or budget to expand their team for additional help. All they can do is the minimum to keep the lights on. 

Yet with Unifii, you wouldn’t have to worry about all these. At a one-off cost, our professional team will immerse ourselves in your business and give your proactive suggestions and guidance tailored to your circumstances. Our experienced consultants and subject matter experts can be brought in to meet any requirements of your organisation, depending on your demands. 

How Unifii’s ServiceNow Management Can Get You More With Less Cost.
Finding an ideal fit for your team can be costly and time-consuming.

Training Cost 

Your team may be lucky enough to have recruited the perfect candidates, but what about the training to familiarise them with your platform and the time to gel in with your existing colleagues? The cost to onboard a new employee can cause a bit of a headache, or even some stress to a team that is already fully loaded. In a worst-case scenario, the new team member you've spent time and resources on training may eventually leave for a more senior role and a higher salary, just as they are more skilled in the area.

Unifii’s diverse blend of technical experts will ensure that your platform is in good hands, taken care of by the right people with the right skills. The outflow of talent will not affect you anymore as our team will become your dependable support at any time. You will also have access to the latest platform updates and insights through us, an Elite partner of ServiceNow.  

Your business should never be held back by headcount freezes or budget constraints. Get more out of your limited resources by leveraging Unifii’s expertise and free up extra capability for achieving your business goals. Don’t settle for a platform that crumbles under pressure. Contact us for a free strategy session today! 

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Written by

Santosh Matada

Head of Major Programmes (Delivery)

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