We often hear that customer engagement is important but why should we be listening instead of scrolling up...

As we move into the next quarter, we are excited to announce our Elite Partnership with global leaders...

London – October 8th, 2019 - Unifii today announced it has achieved the ServiceNow Elite Partner designation.  This achievement recognizes Unifii’s achievement and commitment...

Put an end to the dial tone Press 1 for returns…press 3 for clothes returns…..press 2 for clothes...

Join us at our FoCus Autumn series Following the success of our last series of events, our Autumn...

Information Technology Asset Management (ITAM) is a set of business practices and tools for optimally supporting lifecycle management...

Speaking with several customers recently there has been a growing ground swell of focus on Asset Management as...

Unifii Launches European Partnership with Nuvolo, ServiceNow’s Global Application Development Partner of the Year.Unifii, one of the UK’s...

Did you know that ‘acquiring a new customer is anywhere from five to 25 times more expensive than retaining...

The art of waiting is lost. They call, you search, they wait and suddenly the connection has died....

According to a recent article, council tax bills are to rise by an average 4.5%, the second highest...

'Customer satisfaction is at its lowest since July 2016". A powerful statement but a stark reality in how...