Deliver IT Operations management services and applications seamlessly no matter what’s going on
ServiceNow ITOM (IT Operations Management solution) helps IT teams intelligently deliver the services your employees needs, therefore, promoting an increase in business growth and customer experience.
The three stages to successfully managing IT services
Gain visibility of your entire enterprise infrastructure, and therefore, map each service to discover its wider impact
Take advantage of big data and machine learning to intelligently prioritise and automatically fix issues
Using insights, take control of IT spending and scale your infrastructure where and when it’s needed most
Minimal downtime and up-to-date services are an indicator of great infrastructure health. Getting to this point is much easier with the ServiceNow ITOM Health tool. With assets mapped, the platform uses Artificial Intelligence for IT Operations (AIOps) to create smart workflows based on urgency. Using an intuitive colour coded interface, issues are automatically flagged and prioritised by potential impact across the business. AIOps then suggests mediation options to automatically fix each problem quickly and smoothly.
ServiceNow ITOM is built intelligently for better business decisions
At every stage of the journey, ServiceNow ITOM provides intelligent tools which help businesses make smart decisions.
Create end-to-end maps of your services as they flow across multiple clouds and on-premises infrastructure. Then seamlessly share configuration information with other ServiceNow applications.
Use advanced artificial intelligence (AI) techniques to correlate events and reduce noise by up to 99%*. Instead of drowning in event data, you immediately see what’s important.
Understand exactly who or what is consuming your budget using the Cloud Insights feature. The intuitive dashboard displays high-level aggregate views as well as fine-grained cost analysis.
The Unifii promise
We combine years of enterprise knowledge, industry best practice and the latest innovations, to implement technologies which support big ambitions. Passionately focused on platforms and services that builds better connections, we work closely with our customers to ensure the best solutions are provided as simply and intelligently as possible.