ServiceNow

Overview

What is ServiceNow?

As a leading enterprise service management (ESM) tool, ServiceNow optimises processes and connects organisational silos with automated workflows. Through this unified, customisable platform, you can digitise every part of your business to work faster and smarter, leaving your teams to focus on meaningful, impactful work.

What is ServiceNow?

What We Do

Overview

Unifii's Service Overview

We empower our customers with ServiceNow expertise we yearned for when we were clients. Our services have been carefully crafted to tackle key challenges we have seen time and time again.

Unifii's Service Overview

Platform Management Services

With Unifii's Platform Management Service, your business can benefit from our brand new approach by choosing the level of intervention and assistance you need to make ServiceNow your best investment.

Advisory and Strategy

Our expert team helps you and your business align your technology with your strategic goals, and deliver the tools and processes needed to support you on your transformational journey.

Implementation Services

Combine deep technical capability & industry-wide expertise with a proven implementation methodology to ensure your ServiceNow instance fits your business.

Workload Management Application

The Workload Management App is a pre-built tool available on ServiceNow’s App Store, that revolutionises task management by replacing chaotic shared inboxes and spreadsheets with one streamlined platform equipped with data insights.

License Reseller Service

Our tailor-made licensing service sets us apart from the rest, simply because we want you to get the most from your investment. We'll do the hard work so you don't have to.

Portal Design Service

Create a seamless end-user experience for your customers and employees through your own bespoke and branded portal, tailored to what services your end-users need most.

ServiceNow Platform Assessment

Unifii's ServiceNow Health Check will help you identify issues, avoid common configuration errors, improve efficiencies and accelerate upgrades.

ServiceNow Applications

The Unifii team have created a brand new suite of ServiceNow applications to help your business use the platform more effectively and bring siloed teams together, all whilst improving transparency between departments.

Insights & Resources About Us Careers

Your employees take centre stage with ServiceNow’s HRSD


Centralise everything your employees could need to access and streamline the delivery of employee services with ServiceNow HR Service Delivery.
Maximise value

One platform for better employee experiences

We value our employees and strive for better employee experiences – you should too. Our implementations of ServiceNow HRSD will enable you to provide a coherent and unified platform for all of your staff, wherever they may be working.

Single source of employee experience management.

Streamline employee experiences, from onboarding, transitions, to return to workplace strategies.

View what you need from any device, anywhere

Simplify access to key employee services and information through web, mobile apps or virtual agent conversations.

Make time for the work which motivates and matters to you

Improve Human Resources teams’ productivity and reduce time-consuming, administrative tasks.

One platform for end-to-end employee management

Manage employee data effortlessly in one platform, with appropriate access rights to ensure sensitive information is protected.

Improve access and ease

Taking care of your employees has never been easier

Centralise everything your employees could need to access and streamline the delivery of employee services with ServiceNow HR Service Delivery (HRSD). Through engaging and easy to obtain tools and processes, your employees will become more satisfied, more productive and feel valued within your business.Here at Unifii, we value our employees and strive for better employee experiences – you should too. Our implementations of ServiceNow HRSD will enable you to provide a coherent and unified platform for all of your staff, wherever they may be working.

Frequently Asked Questions

How long does a ServiceNow HR Service Delivery implementation take?

When it comes to HRSD, a project for medium to large organisations would take roughly 4-6 months. For larger enterprises with more complex requirements, it would be closer to 8-10 months. However we do recognise that every customer and implementation is unique, and the individual requirements of the project will affect how long it takes.

Why Unifii for our ServiceNow HRSD implementation?

As an Elite ServiceNow partner, we are a team of highly qualified, experienced consultants, who know exactly how to help you get the most from your ServiceNow HRSD implementation. We have delivered multiple HRSD projects for customers across sectors as broad and diverse as local government organisations, technology MSPs and large scale service providers.

Is there any support available following project go-live?

Of course! Unifii offers a range of support options, mainly through our Platform Management Services (click here for more info). We will be here to support you and your new platform on your ServiceNow journey, for as long as you may need.

Advice on how to evolve & adapt with you

Learn how our team can assist you in getting started
and share best practises with you.

Meet our team

Learn how to overcome your pain points

Discover how ServiceNow and Unifii can help you transform your processes with our educational resources.

Resources

See the possibilities with Unifii by exploring the ServiceNow platform

Our team helps you and your business align your technology with your strategic goals, and deliver the tools and processes needed to support you on your transformational journey.

Click for a conversation