ServiceNow

The Smarter Way to Workflow

More than just a simple code scan

Making work better

As senior leaders in large, complex organisations, we implemented many tools to support us to run our business. ServiceNow was (and still is!) in a league of its own and replaced those siloed tools with a single platform of action that transformed the business for our customers, employees and ultimately, our bottom line.  

Now, as ServiceNow partners of 10 years (with Elite partner status), we help other organisations to deliver such transformation for themselves.  Whether it’s consolidating disparate tools onto a brand new ServiceNow instance, optimising existing platforms or introducing new capabilities, we offer guidance, expertise and services across the world of ServiceNow.  

ServiceNow Accelerated Implementation

Advice and Strategy

Still have questions about what ServiceNow can do? Want to bounce some ideas around? We’re very happy to share what we know works well (and not so well!).  

Managed Service 

A modern alternative to traditional managed support. Fixed price, on-demand support, designed to optimise ServiceNow instances for peak performance.

Configuration Management System

Implementation

People, process, platform in that order. Whether migrating from legacy tools or delivering new capabilities for existing ServiceNow customers, we work with our clients maximise value to the business. 

ServiceNow Health Check

The Unifii ServiceNow Health Check is a comprehensive and in-depth review of the technical configuration and process maturity of your ServiceNow implementation.

Run remotely, with no impact to your ServiceNow instance, our Health Check undertakes a detailed review of the current state implementation against best practice configuration and coding standards.

Assessing both code and non-code areas critical for implementation maturity and reviewing implementation against best practice, our Health Check provides bespoke packages to suit all requirements.

  • An assessment of configurations and customisations against best-practise standards
  • A detailed report of findings with specific consideration given to scalability, manageability, performance and upgradeability
  • Recommendations to bring your instance back in line with best-practise and ensure performance impacting issues can be swiftly resolved
  • If your needs are more specific, including workflow issues or migrating from legacy plugins, please get in touch. We are able to tailor our packages to your needs

We do things differently

A Unique perspective

Sometimes the textbook doesn’t tell the full story –  we deliver based on best practice, augmented with real world experience.

No ‘Quick starts’

Proven, tried and tested, accelerated implementations of strategic technologies. Quality at speed – no shortcuts.

ServiceNow the Unifii way

A true team

100% permanent staff that work in the Unifii way and leverage the experience of the whole team for every project.

ServiceNow fixed price

No messing around

Fixed price for known outcomes, agreed up front.  We’re client-side people and driven by service success.

Book a call-back from our experts today

All data collected conforms with our Privacy Policy

Our Blogs

Talkdesk Achieves Greatness
Read More
Preparing you for a safe return to the workplace
Read More
Fresh New Look
Read More
ServiceNow IT Operations Management (ITOM) - Part One
Read More
IT Naturally transform customer experience with Talkdesk
Read More
Unifii awarded Elite partner status with ServiceNow - here's why it matters
Read More