ServiceNow’s Paris release: the enhancements you should know about

With ServiceNow’s latest software release, Paris, we can see many exciting new features and enhancements brought to their already market-leading platform.  I have taken some of my favourite …
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A new normal built on connection

How IT Operations Management can help businesses adapt to the new way of working 2020 is a year we’ll never forget, one that may change the way we …
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Unifii joins elite group of G-Cloud 12 partners

As part of our ongoing commitment to the public service sector, Unifii is proud to announce that as of today we are now official UK Government G-Cloud12 partners. …
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Talkdesk achieves greatness through investment innovation

Technology has had to quickly adapt to more employees having to work from home, with cloud software usage growing. Talkdesk have seen rapid growth in recent months, providing …
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Preparing you for a safe return to the workplace

Unifii and ServiceNow are partnering in an effort to make opening up the office safer for employees. The ServiceNow Safe Workplace dashboard and associated apps have been designed …
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Fresh New Look

After months of careful planning, we’re excited to announce the launch of our new and redesigned website! It has a fresh new look and feel with greatly improved …
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ServiceNow IT Operations Management (ITOM) – Part One

The IT department is constantly evolving, having to adapt to transformation on an almost daily basis, especially in times of uncertainty. More than ever, employees need access to …
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IT Naturally transform customer experience with Talkdesk

In these unprecedented times, people across the world are facing challenges, the likes of which have not been seen for generations. For businesses too, 2020 has been fraught …
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Why customer engagement is important

We often hear that customer engagement is important but why should we be listening instead of scrolling up on our newsfeeds? According to global leaders in research and …
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Unifii awarded Elite partner status with ServiceNow – here’s why it matters

As we move into the next quarter, we are excited to announce our Elite Partnership with global leaders in cloud computing software, ServiceNow. With less than 60 ‘Elite’ …
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