We are a people-focused, outcome driven enterprise service management consultancy. With a unique combination of 10 years as ServiceNow partners and many more on the client side as customers of the platform, the Unifii team understand the challenges that organisations face.
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Multiplex

Having used ServiceNow for two years, Multiplex engaged Unifii to perform an independent health check of its ServiceNow implementation. The aim of the health check was to establish confidence in the technical configuration and process maturity of their ServiceNow platform. This was a key activity for Multiplex, as it was considering substantial investments in other ServiceNow solutions, such as Software Asset Management (SAM) and Event Management, as well as significant enhancements to their Configuration Management Database (CMDB) and the implementation of ServiceNow Discovery.

Multiplex also wanted the ability to identify platform configuration improvements at regular intervals to ensure its business was “on-track” and not driving towards any major issues as future ServiceNow releases were made public.

Our Blogs

How Technology is Shaping Financial Organisations’ Futures
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3 Ways the Public Sector Benefits from Efficient Company Workflows
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Why You Need to Push Past the Red Tape and Fight for Better Tech
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Employee Spotlight - Matthew Hart - Unifii
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How to Gain Visibility of the Performance of Your IT Estate
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Employee Spotlight - Abhijeet Yadav - Unifii
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ServiceNow’s Quebec release: the benefits of upgrading today
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Ten steps to Operational Resilience success
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Employee Spotlight - Andrea Wallace
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