We are a people-focused, outcome driven enterprise service management consultancy. With a unique combination of 10 years as ServiceNow partners and many more on the client side as customers of the platform, the Unifii team understand the challenges that organisations face.
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Companies House

Companies House needed help from Unifii to apply the control of ITSM with the flexibility of DevOps to their Change and Problem processes by integrating Jira with ServiceNow. Jira is used to storyboard development iterations, track bugs, as well as managing daily development reports and tasks.

Unifii was brought in specifically to implement a new, bestpractice REST integration between ServiceNow and Jira. The integration enables ServiceNow to automate the management of work queues in Jira and was necessary due to a need for more effective problem and change management tracking.

Although it is complex Jira is a popular platform with developers. Companies House attempted the integration internally but ran into issues owing to a deprecated integration method (SOAP) and a recent version release from Atlassian. Companies House had worked with other ServiceNow partners before approaching Unifii.

Our Blogs

Employee Spotlight - Mohamed Ahmed - Unifii
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How Technology is Shaping Financial Organisations’ Futures
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3 Ways the Public Sector Benefits from Efficient Company Workflows
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Why You Need to Push Past the Red Tape and Fight for Better Tech
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Employee Spotlight - Matthew Hart - Unifii
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How to Gain Visibility of the Performance of Your IT Estate
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Employee Spotlight - Abhijeet Yadav - Unifii
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ServiceNow’s Quebec release: the benefits of upgrading today
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Ten steps to Operational Resilience success
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