What We Offer


ServiceNow Accelerated Implementation

The Unifii PDQ provides:

  • A highly experienced, client-side team.
  • Delivery of enterprise strength processes from day 1, not a “QuickStart”.
  • Real-world-proven, data-driven process and service model.
  • Focus on client, not endless workshops to define standard ITL processes.
  • Best practice – we will challenge when we need to.
  • Continuous delivery, focusing on business value not just technology.
  • Delivery at a fixed cost.

Service Management Process Design

Unifii has ready-to-go, real-world processes that:

  • Minimise workshop time.
  • Scale to fit global enterprises and SME-sized clients.
  • Use data to drive efficiency and automation.
  • Work with any client maturity.
  • Have been designed with ServiceNow in mind.

Configuration Management System

 

Unifii has a scalable, industry agnostic CMS model that:

  • Ensures technical data is aligned to the business and IT.
  • Moves the focus from processes onto what is impacted for the business.
  • Allows for truly focused Change conflict checking and targeted approvals.
  • Supports fast impact assessment within Incidents.
  • Is central to a proper subscription-based Service Catalogue.
  • Delivers a client-specific Target Operating Model.

PDG

At Unifii, we believe in relationships with our clients allowing us to help plug gaps in their IT delivery support model. For that reason, we offer the skills of our PDG:

  • Ensures technical data is aligned to the business and IT.
  • Moves the focus of processes onto what is impacted for the business.
  • Allows for truly focused Change conflict checking and targeted approvals.
  • Supports fast impact assessment within Incidents.
  • Is central to a proper subscription based Service Catalogue.
  • Delivers a client-specific Target Operating Model.

Reliable enterprise service management and automation service since 2010.

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sint-wpWhat We Offer