Modernising ITOM software through integrated platforms

Built on innovation and simplicity, we at Unifii, understand the demand for deploying processes and platforms that can be easily managed, maintained and secured quickly and cost-effectively.

Together with ServiceNow’s ITOM software, our integrated, service-centric solution eliminates service outages and manages hybrid clouds from the onset. By consolidating the tools needed to manage the provisioning, performance, availability and overall health of your IT environment into one enterprise, our ServiceNow ITOM suite delivers a comprehensive and integrated set of capabilities including orchestration, discovery and service mapping that builds seamlessly on your existing ServiceNow ITSM platform.

The ITOM suite has a number of key capabilities, including:

  • Discovery: Unearth different assets within your organisation, both on perm and in the cloud
  • Event Management: Consolidate disparate event management tools into one, offering the opportunity to manage events and incidents from one central location
  • Orchestration: Automate processes with systems outside of ServiceNow; enabling a quicker service delivery or service restoration in an auditable manner
  • Cloud Management: Deploy and manage private cloud environments including AWS and Azure
  • Service Mapping: Map individual technical elements and their relationships which enable a business service to be provided for the company
  • Integration Hub: Automate processes with systems outside of ServiceNow; enabling a quicker service delivery or service restoration in an auditable manner

Address your IT problems before they become your biggest business dilemmas

  • Unearth different assets both on perm and in the cloud
  • Consolidate disparate event management tools into one
  • Automate processes with systems outside of ServiceNow
  • Deploy and manage private cloud environments
  • Map individual technical elements and their relationships

Our Blogs

Aug

21

Unifii Launches European Partnership with Nuvolo, ServiceNow’s Global Application Development Partner of the Year

Unifii, one of the UK’s leading Enterprise Service Management and Automation companies, has just announced a partnership with...

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Jul

17

Unifii Achieves Silver Sales

London – February 26th, 2019 – Unifii today announced it has achieved the ServiceNow Silver Sales Partner designation....

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Jul

17

Bridging the ‘Council’ gap

According to a recent article, council tax bills are to rise by an average 4.5%, the second highest...

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Jul

17

Getting the Amazon

We have the app, we press the ‘one-click’ button and we wait for the delivery to arrive the...

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Jun

17

NowForum London 17

Our video from NowForum London 2017 will take you through ITSM, configuration review and our Workplace Platform. https://youtu.be/Fje6ai99kJM

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Jun

15

Bridging the ‘Council’ gap

According to a recent article, council tax bills are to rise by an average 4.5%, the second highest...

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May

17

Unifii opens office in Edinburgh, Scotland

We are thrilled to announce the opening of a new office located in Edinburgh. “Expansion into Scotland is...

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May

17

Unifii opens office in New Delhi, India

Unifii is delighted to announce the recent opening of our new office in New Delhi. The new office...

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Apr

17

Join Unifii this April for an interactive seminar

On April 24th, we will be running an interactive seminar looking at how to enhance customer experience whilst...

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Apr

17

Improve Customer Service & Increase Automation across the Enterprise

In partnership with ServiceNow, our recent ITSM event was a rare opportunity for attendees to see first hand...

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Mar

17

Companies House embrace flexibility and control with ServiceNow and Jira integration

Unifii integrated ServiceNow and Jira for Companies House, increasing end user collaboration and developer efficiency. Companies House is...

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Mar

2

Getting the Amazon experience in customer service

We have the app, we press the ‘one-click’ button and we wait for the delivery to arrive the...

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