Working together in unity

At Unifii, we are dedicated to operational excellence, innovating solutions and integrating people and processes. Together with Fuze, leaders in enterprise voice, video, messaging and collaboration, we can deliver your communication needs from one single platform.

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Simplified management of global communication and collaboration

  • Simplified telecommunications infrastructure across your global organization
  • Modernized SaaS and cloud communications at a controlled cost
  • Consistent user experience across all devices and locations including office, home and mobile


Unified user experiences regardless of device or location

  • One single user experience through voice, video and messaging across the company
  • Communication fluidity across departments and locations through multiple channels
  • Total visibility of usage patterns helping to drive team performance
  • Increased collaboration & higher end-user satisfaction with communication tools


Secure operational facilities

  • Enabling secure connections via personal devices
  • Quick and successful audits
  • Communication encryption facilities
  • Self-service hub accessibility
  • Scale up communications solutions with built-in resilience and disaster recovery

Simplicity through one platform

Designed for the way people work, the Fuze platform offers a unified voice, video, messaging and collaboration application enabling people to communicate anytime, anywhere and across any device.

Giving you one voice, one platform and limitless connectivity!

Maximise productivity, experience seamless communications and simplify activity with Unifii & Fuze; technology leaders committed to aligning processes and technology with business goals.

Unified communications

A reimagined experience for business communications that powers the workplace of tomorrow, today. With a user behavior-driven approach to product design, Fuze enables faster adoption and higher employee engagement, reducing the time to value.

Designed for the way people work, Fuze powers business conversations through a secure and reliable global platform that unifies voice, video, and messaging into a single application. Work anywhere, anytime, on any device.

Fuze increases the efficiency of communication in combining a simple user experience, intelligent platform, and third party enterprise integrations to enrich every conversation, and drive workforce productivity.

The Fuze platform unlocks data from multiple sources across the enterprise providing valuable insights to business leaders about the organization and its workers.

Our Blogs

Oct

7

Unifii award Elite partner status with ServiceNow – here’s why it matters

As we move into the next quarter, we are excited to announce our Elite Partnership with global leaders...

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Oct

7

Unifii Achieves Elite Partner Designation from ServiceNow

London – October 8th, 2019 - Unifii today announced it has achieved the ServiceNow Elite Partner designation.  This achievement recognizes Unifii’s achievement and commitment...

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Oct

4

CRM vs CSM

Put an end to the dial tone Press 1 for returns…press 3 for clothes returns…..press 2 for clothes...

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Sep

23

FoCus Autumn series

Join us at our FoCus Autumn series Following the success of our last series of events, our Autumn...

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Sep

11

Why businesses need ITAM?

Information Technology Asset Management (ITAM) is a set of business practices and tools for optimally supporting lifecycle management...

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Sep

4

Spot the difference between Configuration Management and Asset Management?

Speaking with several customers recently there has been a growing ground swell of focus on Asset Management as...

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Aug

21

Unifii Launches European Partnership with Nuvolo

Unifii Launches European Partnership with Nuvolo, ServiceNow’s Global Application Development Partner of the Year.Unifii, one of the UK’s...

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Aug

7

Are you losing money and time by not ensuring a positive customer experience?

Did you know that ‘acquiring a new customer is anywhere from five to 25 times more expensive than retaining...

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Jul

30

The art of waiting is lost but is there an opportunity?

The art of waiting is lost. They call, you search, they wait and suddenly the connection has died....

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Jul

17

Bridging the ‘Council’ gap

According to a recent article, council tax bills are to rise by an average 4.5%, the second highest...

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Jun

27

Are you delivering the right service to satisfy your customers?

'Customer satisfaction is at its lowest since July 2016". A powerful statement but a stark reality in how...

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Apr

23

Getting the Amazon experience in customer service

We have the app, we press the ‘one-click’ button and we wait for the delivery to arrive the...

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