News & Events


Oct

7

Unifii award Elite partner status with ServiceNow – here’s why it matters

As we move into the next quarter, we are excited to announce our Elite Partnership...

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Oct

7

Unifii Achieves Elite Partner Designation from ServiceNow

London – October 8th, 2019 - Unifii today announced it has achieved the ServiceNow Elite Partner designation.  This achievement...

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Oct

4

CRM vs CSM

Put an end to the dial tone Press 1 for returns…press 3 for clothes returns…..press...

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Sep

23

FoCus Autumn series

Join us at our FoCus Autumn series Following the success of our last series of...

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Sep

11

Why businesses need ITAM?

Information Technology Asset Management (ITAM) is a set of business practices and tools for optimally...

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Sep

4

Spot the difference between Configuration Management and Asset Management?

Speaking with several customers recently there has been a growing ground swell of focus on...

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Aug

21

Unifii Launches European Partnership with Nuvolo

Unifii Launches European Partnership with Nuvolo, ServiceNow’s Global Application Development Partner of the Year.Unifii, one...

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Aug

7

Are you losing money and time by not ensuring a positive customer experience?

Did you know that ‘acquiring a new customer is anywhere from five to 25 times more...

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Jul

30

The art of waiting is lost but is there an opportunity?

The art of waiting is lost. They call, you search, they wait and suddenly the...

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Jul

17

Bridging the ‘Council’ gap

According to a recent article, council tax bills are to rise by an average 4.5%,...

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Jun

27

Are you delivering the right service to satisfy your customers?

'Customer satisfaction is at its lowest since July 2016". A powerful statement but a stark...

Read more

Apr

23

Getting the Amazon experience in customer service

We have the app, we press the ‘one-click’ button and we wait for the delivery...

Read more

Feb

26

Unifii Achieves Silver Sales Partner Designation from ServiceNow

London – February 26th, 2019 – Unifii today announced it has achieved the ServiceNow Silver...

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Jun

4

NHS Education for Scotland successfully move to a simpler system in less than five months

NHS Education for Scotland (NES) is an education and training body and special health board,...

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May

21

Unifii head to Vegas

If you weren’t able to join ServiceNow in Las Vegas for Knowledge18, here’s what the...

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May

21

Companies House embrace flexibility and control with ServiceNow and Jira integration

Unifii integrated ServiceNow and Jira for Companies House, increasing end user collaboration and developer efficiency....

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Apr

30

Improve Customer Service & Increase Automation across the Enterprise

In partnership with ServiceNow, our recent ITSM event was a rare opportunity for attendees to...

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Apr

9

Join Unifii this April for an interactive seminar

On April 24th, we will be running an interactive seminar looking at how to enhance...

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Apr

6

NowBox official sponsors

Being the only ServiceNow® focused event in Scotland, this year’s NowBox ‘Everything ServiceNow’ event (24th...

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Mar

21

Unifii opens office in New Delhi, India

Unifii is delighted to announce the recent opening of our new office in New Delhi....

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Mar

13

Unifii opens office in Edinburgh, Scotland

We are thrilled to announce the opening of a new office located in Edinburgh. “Expansion...

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Jun

13

NowForum London 17

Our video from NowForum London 2017 will take you through ITSM, configuration review and our...

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Our Blogs

Oct

7

Unifii award Elite partner status with ServiceNow – here’s why it matters

As we move into the next quarter, we are excited to announce our Elite Partnership with global leaders...

Read more

Oct

7

Unifii Achieves Elite Partner Designation from ServiceNow

London – October 8th, 2019 - Unifii today announced it has achieved the ServiceNow Elite Partner designation.  This achievement recognizes Unifii’s achievement and commitment...

Read more

Oct

4

CRM vs CSM

Put an end to the dial tone Press 1 for returns…press 3 for clothes returns…..press 2 for clothes...

Read more

Sep

23

FoCus Autumn series

Join us at our FoCus Autumn series Following the success of our last series of events, our Autumn...

Read more

Sep

11

Why businesses need ITAM?

Information Technology Asset Management (ITAM) is a set of business practices and tools for optimally supporting lifecycle management...

Read more

Sep

4

Spot the difference between Configuration Management and Asset Management?

Speaking with several customers recently there has been a growing ground swell of focus on Asset Management as...

Read more

Aug

21

Unifii Launches European Partnership with Nuvolo

Unifii Launches European Partnership with Nuvolo, ServiceNow’s Global Application Development Partner of the Year.Unifii, one of the UK’s...

Read more

Aug

7

Are you losing money and time by not ensuring a positive customer experience?

Did you know that ‘acquiring a new customer is anywhere from five to 25 times more expensive than retaining...

Read more

Jul

30

The art of waiting is lost but is there an opportunity?

The art of waiting is lost. They call, you search, they wait and suddenly the connection has died....

Read more

Jul

17

Bridging the ‘Council’ gap

According to a recent article, council tax bills are to rise by an average 4.5%, the second highest...

Read more

Jun

27

Are you delivering the right service to satisfy your customers?

'Customer satisfaction is at its lowest since July 2016". A powerful statement but a stark reality in how...

Read more

Apr

23

Getting the Amazon experience in customer service

We have the app, we press the ‘one-click’ button and we wait for the delivery to arrive the...

Read more

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